Shutters are warranted against such defects in material that might result in blistering, peeling and flaking of the shutter frame or panel members for a period of twenty-five (25) years from the date of installation.

The limited warrants on the vinyl frame and vinyl panels shall remain in effect only if normal cleaning practices are followed periodically (see section “Maintenance and cleaning).

5 years Warranty on Hardware

Bestway warrants on the hardware will remain in good operational condition for a period of five (5) years from the date of installation.

General Conditions

This limited warrant must be validated by having the registration certificate completed by the installer and the customer. This will ensure the property owner is entitled to this life time limited warranty.

The limited warranty stipulated in this document is the only warranty applicable to Bestway shutters and is granted in lieu of any warranties otherwise implied by law or equity and no such warranties shall apply to Bestway blinds limited warranty.

1. Product Use

This limited warranty applies only in respect to products used strictly for the purpose for which they were intended.

2. Limited Warranty Limitations

Bestway shutters liability is limited solely and exclusively to repair or replacement, at the option of Bestway and under no circumstances will Bestway be liable for incidental or consequential charges such as, but not limited to, labour costs for any purpose, inconvenience, damage or injury to persons or to property, or any other expenses.

3. Replacement parts or repairs

Bestway reserves the right to discontinue or change any Bestway shutters such as currently manufactured. If an exact replacement part is not available, Bestway reserves the right to substitute parts of equal quality at its sole option.

Exclusions from Limited Warranty Coverage

The following are excluded from coverage under this limited warranty:

• Exposure to air pollutants and normal atmosphere conditions may cause all vinyl surfaces to gradually suffer an accumulation of surface dirt or stains. These are normal occurrences and are not covered under Bestway’s limited warranty.
• Any defect, malfunction, or failure to perform which has occurred because of unreasonable use, improper application or failure to perform reasonable or necessary maintenances.
• Any damage to the shutters or components of the shutters caused by settlement or structural defects of the building in which they are installed.
• Any damage caused by wind, hail, lightning, or other acts of god, intentional acts, accident, negligence, or exposure to harmful chemicals or pollutants.
• Damage caused by improper handling
• Any shutters which has been repaired or modified or attempted to have been repaired or modified by any person other than a duly authorized representative of Bestwayblinds.
• Shutters are light controlling but not black out.
• Shutters made without divider rails, too wide, to high, or over the maximum square footage are not warranted.

Effective Date of limited warranty

This limited warranty will take effect from the date the installation of the shutters has been completed at the premises identified in the warranty certificate. 

Maintenance and cleaning

Vinyl materials are closer to “maintenance free” than any other building material. However, surfaces may become dirty. Normal maintenance requires washing with mild soap and water using a soft cloth. For difficult to remove dirt and stains water- based household cleaners can be used. Chlorine -based cleaners or other cleaners containing organic solvents could affect the surface appearance and durability of the product.

Procedure and Conditions limited warranty remedy

If Bestway obligation under this limited warranty is sought, the customer must notify the Bestwayblinds in writing within thirty [30] days after the defect has first appeared. Such notification must contains be following:

• Name and address of the Owner
• Date of installation
• A brief description of the defect.

Upon receipt of this information, the company will notify the Owner of his share of prorated costs (where such is applicable) in accordance with the proration schedule.

The company will provide repair or replacement parts to the owner only upon receipt of payment of the Owner’s share of the prorated costs.

Proration schedule

The percentage of warranty repair or replacement material costs be shared by the owner and Bestway as stipulated in this limited warranty certificate is as follows